MAKING EVERY TRAINING DOLLAR COUNT Every day your business is open, its success depends, in part, on how well your employees perform. And one of your biggest challenges may lie in dealing with employees whose performance is subpar. Many companies follow the traditional path to enhanced performance. That is, they attempt to hire better people, develop incentive systems, and provide adequate training for employees. These organizations are trying to do the right thing. Unfortunately, their efforts to improve individual performance may prove disappointing if they have not analyzed each situation carefully before beginning a program. While hiring better people always helps, identifying those applicants who will prove to be truly superior performers is not nearly as easy as stating the desire to identify them. Further, employees already hired may feel that the goals of an incentive program are set too high, leading them to believe that it’s unlikely that they will ever get a bonus. In addition, employees may resent having to attend workshps conducted outside their normal work hours—making evening training sessions difficult. Click here to continue |
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